Privacy Policy Overview

This privacy policy outlines how we handle personal data collected through our services.

Policy guidance

This introductory summary is provided to help readers navigate the sections that follow.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Data Collection Practices

We collect personal data such as names, contact information, and demographic details to provide care coverage guidance and senior protection matching services.

The categories of data collected depend on how users interact with our services.

Sources of Data Collection

We obtain data from user submissions, account registrations, and interactions with our website.

Data is received directly from users or generated through service interactions.

Types of Cookies Used

We utilize essential cookies for functionality and analytical cookies for performance tracking.

Cookies vary by purpose and may be session-based or persistent.

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users may adjust cookie preferences through browser settings at any time.

User Rights

Users have rights concerning their personal data, including access, correction, and deletion.

Rights may be subject to legal limitations in certain circumstances.

Requests

Rights Requests

Users may submit requests regarding their rights, and we will address them in accordance with applicable laws.

We respond to verified rights requests within the timeframe required by law.

Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.

Policy Updates

We will notify users of significant updates to this policy via our website.

Material changes to this policy are communicated through appropriate channels.

Contact Information

[email protected]

Phone

+65 3020 9835

Address

2761, Ang Mo Kio Ave 5, Singapore, SG

General Inquiries

Purpose of use

Purposes of Data Processing

We process personal data to provide services, improve user experience, and comply with legal obligations.

Processing is limited to the purposes described in this policy.

Third-party sharing

Data Sharing with Partners

We may share data with trusted partners who assist us in providing our services under strict confidentiality.

Third parties receiving data are bound by confidentiality obligations.

Legal basis

Legal Disclosures

We may share personal data with legal authorities when mandated by law or to protect our rights.

Disclosure to authorities occurs only when required by applicable law.